Water Sales

The City of Dawson Creek owns and maintains four different water sales facilities. We operate the water sales accounts through the Simcom Water Sales Website. The program allows water haulers to add money to their online accounts using a credit card at any time of day, enhancing the user experience.

Water station accounts

You must have a water sales account before you are able to use the water stations. To use the water stations:

Bring your Operator ID and Validation Code with you
Ensure your account has enough money in it by checking your balance online
Fill your tank
Receive your receipt automatically through email

To view a step-by-step procedure of how to fill your tank.

Get an account

Call our Finance Department at 311 Monday to Friday, 8:30am to 4:30pm
Visit City Hall in person Monday to Friday, 8:30am to 4:30am

Add money

Go to the Simcom water website at water.simcom.tech
Click on “User Mgmt”
Click on “My Profile”
Click on “Process Payment” and enter the amount you would like to add to your account
Enter your credit card information
Click “Process”

*Only credit cards can be used on this system.

Locations

We offer both residential and commercial water services, as well as wastewater drop-off facilities. You may need different tools, depending which location you plan to use.

Alaska Highway potable water stations

These locations are at 2040 Alaska Highway and are open 24/7. There are two stations for residential filling and two for commercial filling. You will need:

A water tank
Approximately 8 feet of hose
A 2-inch cam-lock coupling (female end)

116th Ave potable water stations

This location is at 204 116 Avenue and is open 24/7. There is one station for residential filling and one combined station for commercial filling or non-potable use. You will need:

A water tank
Approximately 8 feet of hose
A 2-inch cam-lock coupling (female end)

116th Ave non-potable water station

This location is at 204 116 Avenue and is open 24/7. You need an agreement with the City to use the commercial filling. Contact our Administration Department to learn more.

There is one combined station for commercial filling or non-potable use. This location has a lower valve only. No overhead valves. You will need:

A water tank
Approximately 8 feet of hose
A 3-inch cam-lock coupling (female end)

Commercial Potable Water Haulers

Water resale haulers can fill at Alaska Highway and 116th Avenue potable water stations. You need an agreement with the City to use the commercial filling. Contact our Administration Department to learn more.

You must get Northern Health to inspect your unit, and display a "drinking water only" sign on the truck water tank.

Reclaim Facility

This facility is at 11604 1 Street and it supplies reclaimed wastewater for specific purposes. You need an agreement with the City to use it. Contact our Administration Department to learn more.

Trucked Waste Facility

This facility is for the disposal of trucked wastewater and sewage and is at 248 115 Avenue. You need an agreement with the City to use it. Contact our Administration Department to learn more.

Cost

Our Fees and Charges Bylaw is updated each year through Council. It lists the amount of every City fee. Costs increase on January 1st every year.

Water resale

Type	Cost
Domestic bulk water per cubic metre	$4.54
Non-Domestic bulk water (including surcharge) per cubic metre	$6.83
Non-Domestic metered water (including surcharge) per cubic metre	$6.83
Unprocessed (Raw) water per cubic metre	$3.13
Reclaimed water per cubic metre	$4.47