Often complaints can be resolved amicably between neighbours. Before contacting the Bylaw Enforcement Officer for assistance, it is recommended that whenever possible, residents should attempt to resolve their issues.
Make a bylaw complaint by telephone or in writing to Bylaw Enforcement.
- You must identify yourself when making the complaint. We will not accept anonymous complaints. Complainant information is considered confidential and will not be released to the person whose property is being investigated, unless under an order by the Provincial Freedom of Information Act or where necessary in a court of law.
- When you call, you should be prepared to provide as much detail as possible about the complaint including:
- address of property involved
- description of motor vehicle with licence plate number if possible
- date when violation first observed
- detailed description of violation
Our Bylaw Enforcement Officer will investigate your complaint as soon as possible. You can tell the bylaw officer if you want to be updated of the outcome of our investigations. This includes:
- if we can validate your complaint,
- the action taken,
- deadlines given,
- conclusion of the file,
- and any other information.