Place a Service Request

Need something fixed, cleaned up, checked or addressed in your community?

Use our online Service Request form to let the City know. Your request will be directed to the appropriate department for review and follow-up.

Bylaw Enforcement

Request assistance with bylaw-related matters, including:

• Tall grass or overgrown properties
• Unsightly properties
• Improper parking
• Noise concerns
• Animal-related concerns
• Other potential bylaw violations

Email: bylaw@dawsoncreek.ca
Phone: 250-784-3657

Parks

Contact Parks about concerns or maintenance requests related to City parks, playgrounds and public spaces, including:

• Park or playground maintenance
• Damaged or unsafe park equipment
• Trees and vegetation
• Garbage or litter in parks
• Sports fields and recreation spaces
• Other park maintenance concerns

Email: parks@dawsoncreek.ca

Public Works

Request assistance with City infrastructure and maintenance, including:

• Potholes and road repairs
• Street and sidewalk concerns
• Drainage issues
• Sewer concerns and backups
• Street signs and traffic infrastructure
• Other public works maintenance issues

Email: publicworks@dawsoncreek.ca
Phone: 250-784-3623

What happens after you submit a request?

Your service request is reviewed and directed to the appropriate City department. Staff will assess the request and determine the appropriate next steps based on the nature and urgency of the issue.

For emergencies or immediate safety concerns, please contact the appropriate emergency service rather than using the online Service Request form.